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صفحه اصلی کتاب های کارشناسی ارشد مدیریت زبان تخصصي...  

زبان تخصصي مديريت(ويژه آزمون کارشناسي ارشد)

زبان تخصصي مديريت(ويژه آزمون کارشناسي ارشد)
نویسنده کتاب : افجه علي اکبر و منتي حسين
ناشر کتاب : سنجش
تعداد صفحات کتاب : 407

فهرست مطالب کتاب

CHAPTER 1: DEFINITION AND NATURE OF MANAGEMENT
Definition of management 1
Functions of management 2
Managerial roles 4
Levels of management 5
Managerial skills 6
Spicial management sestems 6
Important notes 8
Glossary 9
Classified tests 13
Answer sheet 28
CHAPTER 2: HISTORY AND BASIC THEORISE OF MANAGEMENT
Classical theories 29
Behavioral approach to management 32
Management science, or operation research 33
Contingency (situational) approach 33
Theory z 34
Important notes 35
Glossary 36
Classified tests 40
Answer sheet 50
CHAPTER 3: PLANNING
Importance of Planning 51
Stages of Planning Process 52
Planning Tools 52
Strategic Planning 53
Operational Planning 55
Management by Objective (MBO) 56
SWOT analysize 57
Important notes 58
Glossary 59
Classified tests 62
Answer sheet 76
CHAPTER 4: ORGANIZING
Guidelines for organizing 77
Principles of organizing 78
Departmentalization 79
Delegation and the chain f command 80
Factors shaping modern organizational structures
Internal variables that affect structure 84
Important notes 85
Glossary 86
Classified tests 89
Answer sheet 98
CHAPTER 5: HUMAN RESOURCE MANAGEMENT
Human resource planning 99
Recruitment 101
Selection 101
Training and development 102
Performance appraisal 102
Compensation 104
Job satisfaction 104
Separations 105
Labor relations 106
Important notes 108
Glossary 109
Classified tests 113
Answer sheet 124
CHAPTER 6: LEADERSHIP
Sources of power 125
Leadership models 127
Trait theory 127
Behavioral approach 128
Contingency approach 130
Important notes 135
Glossary 136
Classified tests 139
Answer sheet 149
CHAPTER 7: MOTIVTION
Motivation 149
Motivation process 149
Theories of motivation 150
Content theories 150
Process theories 153
Comprehensive model of motivation 155
Important notes 156
Glossary 157
Classified tests 159
Answer sheet 164
CHAPTER 8: COMMUNICATION
Communication process 166
Levels of communication 167
Communication roles 168
Interpersonal communication 169
Factors affecting communication 169
Barriers to understanding 170
Individual barriers to communication 171
Organizational analysis (T A) 172
Guidelines for effective communication 173
Important notes 174
Glossary 175
Classified tests 178
Answer sheet 180
CHAPTER 9: CONTROLLING
Control process 181
Types of controllers system 182
Implicit controllers versus people-control system 182
Phases of control 183
Control tools 183
Important notes 186
Glossary 187
Classified tests 190
Answer sheet 194
CHAPTER 10: ENVIRONMENT
Environmental components 195
Environmental dimensions 195
Environmental states 196
Organizational impacts on the environment 196
External environment 197
Internal environment 198
Social responsibility 198
Important notes 201
Glossary 202
Classified tests 203
Answer sheet 205
CHAPTER 11: MANAGING ORGANIZAIONAL CHANGE
Source f change 207
Change and its role 207
Phases of change process 208
Level of change 209
Types of change 209
Force-field analysis 209
Systems approach to change 210
Process of implementing change 210
Resistance to change 211
Important notes 213
Glossary 215
Classified tests 216
Answer sheet 218
CHAPTER 12: GROUPS AND GROUPS DYNAMICS
Characteristics f groups 219
Groups development 220
Formal groups 221
Informal groups 222
Open versus closed groups 223
Methods for improving group decisions 223
Groups and management 225
Important notes 228
Glossary 229
Classified tests 232
Answer sheet 236
CHAPTER 13: DECISIONS
Types of decisions 237
Levels of decision making 238
Type of decision makers 238
Decision- making situation 239
Decision- making process 239
Process alternatives 240
Techniques for improving decision making 241
Important notes 243
Glossary 244
Classified tests 246
Answer sheet 257
CHAPTER 14: CONFLICT AND STRESS
Role and traits of conflicts 259
Levels of conflict 260
Intergroup conflict 260
Sources of conflict 261
Managing conflict in an organization 262
Adjudicating conflict through hierarchical appeal 263
Reducing conflict through restructuring 264
Stress 265
Individual difference and stress 265
The nature of modern stress 265
Understanding the stress response 266
Effects of excess stress 266
Strategies for coping with stress 266
Important notes 267
Glossary 268
Classified tests 270
Answer sheet 274
CHAPTER 15: RODUCTION OPERATION MANAGEMENT
Operations and product 275
Goods and services 275
Production operations management (POM) 276
POM techniques 277
Important notes 280
Glossary 281
Classified tests 283
Answer sheet 290
CHAPTER 16: MANAGEMENT INFORMATION SYSTEMS
Information 291
Information systems and the computer 293
Changing role of information systems 293
Steps in the develop of a MIS 294
Artifical intelligence (AI) 294
Important notes 295
Glossary 296
Classified tests 298
Answer sheet 299
CHAPTER 17: INTERNATIONAL MANAGEMENT
Process of internationalization 301
Reason for entering international markets 301
Benefits of internationalization 302
Type of international businesses 303
Problems associate with international context 304
Glossary 305
CHPTER18: GRAMMER
Main verbs 308
Model related patterns 310
Causatives 313
Conditionals 315
Subjunectives 317
Infinitives 318
Passives 318
Have + Participle 320
Auxiliary verbs 321
Pronouns